// INDUSTRY · BEAUTY

Match every shopper to their perfect shade and routine.

ChatAdvisor acts as a beauty advisor that reads skin type, tone, and concerns to recommend the right products — building baskets and trust without a counter.

app.chatadvisor.ai/console
Dashboard
AChat Advisor
Chat Advisor
70%

of beauty shoppers want help choosing the right shade

more questions on ingredients and skin concerns

40%

of carts hinge on 'is this right for my skin?'

2.4×

repeat rate when the first match is right

// CAPABILITIES

A beauty advisor that knows your catalog

Beauty buying is about trust and the right match. ChatAdvisor guides shade, routine, and ingredient decisions so shoppers commit with confidence.

// 01

Shade & tone matching in conversation

Shoppers describe their undertone or current shade and the advisor matches it across foundations, lips, and concealers.

// 02

Routine building, not single items

Cleanser to serum to SPF — the advisor assembles a complete regimen, lifting basket size and improving results.

// 03

Ingredient & sensitivity answers

Pregnancy-safe, fragrance-free, vegan, non-comedogenic — every ingredient question answered with clarity.

// 04

Replenishment nudges that retain

It knows when a 30-day serum is running low and prompts a timely, on-brand refill.

// OUTCOMES

What Beauty & Cosmetics brands see

+27%

average order value from full routines

−29%

shade-mismatch returns

68%

of ingredient questions auto-resolved

+21%

repeat purchase rate

// CUSTOMER STORY
Shoppers used to DM us for shade help and churn while they waited. Now they're matched instantly and check out with the whole routine.
P

Priya Anand

Founder, Lumira Beauty

// FAQ

Beauty & Cosmetics questions, answered

Yes. It learns your shade families and product attributes, so matches stay accurate across foundations, concealers, and lip lines.

It answers from your product data — fragrance-free, vegan, allergen flags — and stays within the claims you've approved.

Absolutely. When a shopper is unsure, it can suggest a sample or travel size to reduce risk and earn the full-size purchase.

Over 100, so shade and routine advice reaches every customer in their own language.

Give every shopper their perfect match.

Turn shade anxiety into confident, full-routine purchases — automatically, on every page.