Support that finishes the sale.
AI, your support team and your live store data in one platform — so every conversation ends in an answer, an action, and revenue kept.
- NORDLY
- Maison&Co
- VELUR
- Peakwear
- Otona
- GreenLeaf
A chatbot can reply. Only a platform can resolve.
Most teams bolt AI onto a helpdesk that can't see the store. The AI replies, then a human still opens three tabs to find the order, check the policy, issue the refund and update the record.
ChatAdvisor keeps the answer and the action in the same place — with products, inventory, orders, shipping, refunds and returns synced continuously underneath it.
Resolve at any volume
- Answers from live order and inventory data
- Returns and refunds settled to policy
- Escalation with full context attached
Keep the revenue a refund would take
Everything a support conversation should do
Learn moreAnswers, not deflection
- Sizing & fit
- Stock & variants
- Delivery windows
- Policy questions
Trained on your catalog, policies and past conversations — answering in your brand voice.
Revenue recovery.
Store credit, exchanges and replacements offered before money leaves the business.
One workspace for the whole team
Support, ops and ecommerce work the same threads, with the store readable and actionable beside every reply.
Answer. Know. Recover. Automate.
- ZDZen DelahoyaWhere is my order?AI resolved
- AOAmara OkaforExchange size 8 → 9AI resolved
- LALena AlvarezRefund on #52104Credit accepted
- PNPriya NairWhich shell is warmest?Recommended
- TBTom BeckerDamaged on arrivalEscalated
Fewer tickets reaching an agent. More revenue staying in the business.
- 72%
- of conversations resolved without an agent
- 9s
- median first response, day or night
- $41K
- revenue recovered per quarter, on average
- 4.9
- average CSAT across AI-handled threads
Everything your support, ops and ecommerce teams share.
View pricing- 01AI Customer SupportResolve store questions instantly, in your brand voice.Explore
- 02Omnichannel InboxWebsite chat, email, Instagram, Facebook and WhatsApp in one queue.Explore
- 03Customer 360Every order, conversation and preference in one profile.
- 04Helpdesk & TicketingAssignment, SLAs and collaboration built for commerce teams.
- 05AI AutomationRules and workflows that react to real store events.Explore
- 06Order ManagementLook up, edit and act on orders inside the conversation.
- 07Refunds & ReturnsPolicy-aware refunds and self-serve returns, end to end.
- 08Revenue RecoveryCredit, exchanges and offers before money leaves.
- 09Product RecommendationsLive catalog search that recommends what's in stock.
- 10Reporting & AnalyticsResolution, CSAT and recovered revenue in one view.
- 11Team PerformanceSee where agents win and where the AI should take over.
- 12Integrations & APIShopify, WooCommerce, Stripe, Gmail and your own systems.Explore
Live in a week. Paying for itself in a month.
- Day 0
Connect your store
Install the app, approve access, and your catalog, orders and customers start syncing.
- Day 2
Teach it your business
Policies, help articles and past conversations become AI knowledge, with review before anything goes live.
- Day 7
Switch the AI on
Answers, order tracking, returns and recommendations run automatically — escalating with full context.
- Day 30
Measure the return
Deflection, response time, CSAT and recovered revenue reported against work your team no longer does.
Frequently asked questions
Clear answers on what the platform covers, what it connects to, and how quickly you can be live.
No. ChatAdvisor is one platform where AI, the omnichannel inbox, Customer 360, helpdesk, automation and commerce operations run together on your live store data. The AI is one part of it — it can answer, recommend, track orders, process returns and refunds, and escalate to a human with full context.
Efficient operations, optimized revenue.
Connect your store, switch the AI on, and let every conversation end in a resolution — or a completed order.
Free for 14 days. No credit card required.