Empowering support through one intelligent inbox

Website chat, email, WhatsApp, Instagram, and Facebook — unified with AI and full customer context in a single workspace.

Our Platform

Built for support teams, backed by real data

Every conversation arrives with orders, history, and AI summaries attached — so your team resolves faster across every channel, without app-switching.

Unified Channels

One queue for website chat, email, WhatsApp, Instagram, and Facebook.

Real-Time AI

Instant, on-brand replies grounded in live orders and store data.

ChatAdvisor · Omnichannel Inbox5 channels live
Open
38
Waiting
12
AI resolved
264
Avg. reply
9s
  • Zen Delahoya
    Where is my order #4821?
    Open
  • Marcus Ihejirika
    Requesting a refund on…
    Waiting
  • Lena Alvarez
    Is this back in stock?
    AI resolved
  • Priya Nair
    Loved my order!
    Resolved
Channels
5+
Integrations
32
Uptime
99.9%
Teams
60+
Our Service

Comprehensive solutions for support teams

One platform unifies every channel, your customer data, and AI — so no message slips through the cracks.

Real-Time AI Assistance

AI drafts on-brand replies and resolves routine messages across every channel, using live store data and past conversations.

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Enterprise-Grade Security

Protect customer data with encryption, SSO, granular roles, and full audit trails.

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Smart Routing & Automation

Auto-route, assign, tag, and escalate conversations with rules that run across the whole platform.

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Flexible Integrations

Connect Shopify, WooCommerce, WhatsApp, Gmail, and more to extend the inbox to your whole stack.

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FAQ

Your questions, clearly answered

Everything you need to know about the ChatAdvisor Omnichannel Inbox.

It's one shared workspace that unifies conversations from website chat, email, WhatsApp, Instagram, and Facebook — with AI and full customer context built in.